Click the green Add button at the bottom of the Gear window. This will create a blank entry for setting up a new piece of gear. Use your keyboard or the touch keyboard to fill in the information and click the Save button on the touch keyboard to commit the new gear to the customer profile.
Product Code - If this product is an item in your inventory file, you can use the drop down arrow to scroll through a list of products. Selecting an product from the list will fill in the Description, Inventory Department and size and attribute. This field can be skipped if the customer does not have the original code and it is not an item you sell.
Description - If a product code is not selected, use the Description field to indicate the product being added.
Serial Number - Not a required field, but if added, will be tracked for scheduled maintenance and emailing.
Purchase Date - This field is set when a product has been purchased through EncomPos POS or can be set by using the ...button if the product was purchased prior to having EncomPos Software.
Store $? - If the product was sold through your store prior to having EncomPos Software, use this check box to indicate that it was purchased through you.
Inventory Department - This is a drop down arrow to set the department the product belongs to.
Service Type - Use the drop down to access a list of service types. This setting is important in determining when the product will need to be serviced.
Next and Last Serviced - If you are manually adding the gear, you can set the Next Service and Last Serviced dates if known, otherwise, as they are serviced, these fields will be automatically updated.
