Using Customer Images
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Customer images are available to view at the POS in the customer Profile, and in Retail Operations in the customer Form View and Dive Record. Important Setting: Customer images are jpeg files that need to be sized appropriately in order to not distort the image in the various views. Image size needs to be as close to 180 x 160 Pixels, or 2" x 2.25". Images need to be pulled into the Image Store, located on the tree menu. There are three image categories: Products, PLU's and Customers. Images must be appropriated correctly or they will not be able to be pulled, i.e. if customer images are pulled into the product library, you will not be able to select the customer image. It is filtered only to pull images from the customer library). When adding images to the Image Store, the default location for those images to be pulled from is in the C: drive, EncomPos folder. If your images are not saved in this location, you will need to browse to the folder you have them stored in. Image Store: Use the icons in the toolbar to navigate to the correct library, in this example, Customer Images. To add an image or images, click the Add Image(s) icon in the toolbar. This will open a window in which you can use the Look In: field to navigate to the location where your pictures are saved. Once you have found the images, highlight the picture or use the Ctrl button on your keyboard to select multiple images. Click the Open button and the pictures will be pulled into the Customer Images in EncomPos. Images will sort alphabetically, so naming your picture files systematically is recommended. Assign An Image To A Customer: Images are assigned on the customer Form View, so first you will need to bring the customer up on the Customer Search. With the customer pulled up on the search, double click or use the tree menu to navigate to the customer Form View. Next to the image slot is a camera - click the image of the camera and you will be directed to the Image Store customer images. Use the arrows in the toolbar to navigate through the images or click on a letter to go directly to that part of the alphabet. Once you have found your customer's image, double click it. This will return you to the customer Form View with the image attached to the customer file. Click the Save icon in the toolbar to commit the image to that customer. The image is now viewable in the Dive Record as well as at the POS in the customer's profile.

Using Customer Images

Customer images are available to view at the POS in the customer Profile, and in Retail Operations in the customer Form View and Dive Record.

Important Setting:

Customer images are jpeg files that need to be sized appropriately in order to not distort the image in the various views. Image size needs to be as close to 180 x 160 Pixels, or 2" x 2.25".

Images need to be pulled into the Image Store, located on the tree menu. There are three image categories: Products, PLU's and Customers. Images must be appropriated correctly or they will not be able to be pulled, i.e. if customer images are pulled into the product library, you will not be able to select the customer image. It is filtered only to pull images from the customer library).

When adding images to the Image Store, the default location for those images to be pulled from is in the C: drive, EncomPos folder. If your images are not saved in this location, you will need to browse to the folder you have them stored in.

Image Store:

Use the icons in the toolbar to navigate to the correct library, in this example, Customer Images. To add an image or images, click the Add Image(s) icon in the toolbar. This will open a window in which you can use the Look In: field to navigate to the location where your pictures are saved.

Once you have found the images, highlight the picture or use the Ctrl button on your keyboard to select multiple images. Click the Open button and the pictures will be pulled into the Customer Images in EncomPos. Images will sort alphabetically, so naming your picture files systematically is recommended.

Assign An Image To A Customer:

Images are assigned on the customer Form View, so first you will need to bring the customer up on the Customer Search. With the customer pulled up on the search, double click or use the tree menu to navigate to the customer Form View.

Next to the image slot is a camera - click the image of the camera and you will be directed to the Image Store customer images. Use the arrows in the toolbar to navigate through the images or click on a letter to go directly to that part of the alphabet.

Once you have found your customer's image, double click it. This will return you to the customer Form View with the image attached to the customer file. Click the Save icon in the toolbar to commit the image to that customer.

The image is now viewable in the Dive Record as well as at the POS in the customer's profile.