Locate Your Sales Receipts
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Historical and current days sales can be located in the Document Center. Log in the Retail Operations and on the tree view open the Document Center. The Transaction Journal is the fourth report down in the Document Center.

Report Criteria:

If you want to view the sales for the current day, click the View Report button - the calendar is defaulted to run for the current day. If you have had sales they will be listed in order as they happened in the Transaction Journal to the left.

To view historical sales, use the calendar fields to either enter in a specific date or set of dates, or click the drop down arrow to select from a wide range of preset options or use the two calendars at the bottom of the window to select a start and end date range. Click the View Report button to see the resulting set of transactions.

A specific transaction can also be searched for without having to use the calendar. Select the Specific Tran # radio button above the calendar fields, then use the new blank field to enter in the transaction number, example: 290100000001. (Transaction Number Breakdown - the fourth number is the terminal and the final numbers proceeding the zeroes are generated numerically as each sale occurs).

Once you have results on the journal, there are several filter options that will help to narrow down the list of results. These include most of the relevant fields that make up a sale: The terminal, a specific sales total, all refunds that result in a negative sale, all sales containing a return (including those that resulted in a positive sale), receipt voids (show or hide), sales containing deposits, tax exempt sales, account payments and store credits. Payment methods can also be a filter. Use the filter after viewing the report. Filters cannot be combined, but can be refreshed without having to view the report again.

There is also a sorting drop down that will adjust the default sort by date/time. Use the sort before or after setting the filter.

At the very bottom of the report criteria, there is a Post Void button. This button will void a selected transaction in the journal, negating any Cash, Checks or non-integrated credit/debit sales. It will also return the products back into the inventory quantity on hand. For integrated credit transactions, Post Voiding cannot return money back to the credit/debit card. You will be notified if attempted that continuing will return the items but not the money. Transactions that have been post voided will be marked as such in the journal - the ticket will still be viewable, but lines will be voided out.

Journal Extra's:

The Transaction # is a link that when clicked, will pull up the receipt view of the selected transaction. When the print is generated and the receipt view is open, both the journal and receipt will print.

In the open Receipt View, the Total is a link that when clicked will pull up the Tender Modifier. This feature is a secured option that will have to be allowed access to for all users. Both sides of the modifier must balance, so if one number is changed, another on the opposite side must also be adjusted. This will update sales numbers, which for a closed out day the close out report will need to be regenerated. Also, for stores that utilize integrated signature capture pads, the signature and all merchant auth details will show at the bottom of the receipt view.

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